Terms of Service

Last updated: August 26, 2026

Welcome to Droppi. These Terms of Service govern your use of the Droppi website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

1. About Droppi

Droppi is an online retail store offering clothing, apparel, activewear, and related products.

Our website is operated through Shopify, and some products may be sourced, processed, and fulfilled through third-party suppliers and fulfillment partners.

Depending on the product and delivery destination, products may be shipped directly from different fulfillment locations.

2. Eligibility

By using our website or placing an order, you confirm that:

• You are legally capable of entering into a binding agreement in your jurisdiction.

• The information you provide to us is accurate and complete.

• You will use our website only for lawful purposes.

If you are purchasing on behalf of another person or organization, you confirm that you have the authority to do so.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, sizes, and other information displayed on our website are accurate.

However:

• Product colors may appear slightly different depending on your device or screen.

• Minor differences in measurements may occur.

• Product specifications, availability, and packaging may change.

• We reserve the right to correct errors or inaccuracies on the website.

The availability of a product is not guaranteed until your order has been accepted and processed.

4. Prices and Payments

All prices displayed on our website are subject to change without notice.

Applicable taxes, duties, shipping charges, or other fees may apply depending on the customer's location and the circumstances of the order.

We accept payment methods displayed at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

We reserve the right to refuse or cancel an order if a payment cannot be verified or is suspected to be unauthorized, fraudulent, or otherwise irregular.

5. Orders

Placing an order constitutes an offer to purchase the selected products.

After placing an order, you may receive an order confirmation. An order confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to refuse, limit, or cancel an order for reasons including:

• Product availability.

• Pricing or listing errors.

• Payment problems.

• Suspected fraud or unauthorized activity.

• Incorrect customer information.

• Shipping restrictions.

• Supplier or fulfillment issues.

• Other legitimate business or legal reasons.

If we cancel an order after payment has been received, we will issue an appropriate refund.

6. Order Cancellation

If you need to cancel an order, contact us as soon as possible after placing it.

We will try to cancel the order before it enters fulfillment. Once an order has been processed or shipped, cancellation may no longer be possible.

Nothing in these Terms limits any cancellation or withdrawal rights provided by applicable law.

7. Shipping and Delivery

Orders may be fulfilled through third-party suppliers and fulfillment partners.

Depending on the product and destination, products may be shipped from different countries or fulfillment locations.

Estimated delivery times are provided for guidance and are not guaranteed unless expressly stated otherwise.

Delivery may be affected by:

• Customs processing.

• Carrier delays.

• Weather or natural events.

• Incorrect or incomplete shipping information.

• Supplier or fulfillment delays.

• International shipping restrictions.

• Other circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery information.

8. International Orders, Duties and Taxes

Customers purchasing from outside the country where the product is fulfilled may be responsible for applicable customs duties, import taxes, VAT, or other charges imposed by the destination country, unless otherwise stated at checkout.

Customers are responsible for complying with applicable laws and regulations concerning the importation of products into their country.

We cannot guarantee that every product is eligible for importation into every country.

9. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Most purchases are final sale, except where a return, cancellation, replacement, or refund is required by applicable law or approved under our Return & Refund Policy.

Nothing in these Terms removes or restricts mandatory consumer rights.

10. Errors and Availability

We reserve the right to correct typographical, pricing, product, availability, or other errors on our website.

We may modify, suspend, or discontinue any product, service, feature, or portion of the website at any time.

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

11. Intellectual Property

All content on the Droppi website, including logos, branding, text, graphics, images, product descriptions, designs, and other materials, is owned by or licensed to Droppi or its respective owners.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our website content without prior written permission, except where permitted by applicable law.

12. Prohibited Uses

You agree not to use our website:

• For any unlawful purpose.

• To commit fraud or facilitate fraudulent transactions.

• To interfere with the operation or security of the website.

• To attempt unauthorized access to our systems or accounts.

• To introduce malicious code or harmful software.

• To collect or misuse information belonging to other users.

• To infringe intellectual property or other legal rights.

• In any manner that violates applicable laws or regulations.

13. Third-Party Services

We may use third-party services and platforms to operate our store, process payments, fulfill orders, provide shipping services, analyze website activity, or provide other business functions.

These third-party providers may have their own terms and privacy policies.

We are not responsible for the independent policies, practices, or availability of third-party services, except where liability cannot legally be excluded.

14. Disclaimer

To the maximum extent permitted by applicable law, the Droppi website and its content are provided on an "as available" basis.

We do not guarantee that the website, product information, or services will always be uninterrupted, accurate, complete, secure, or free from errors.

Nothing in these Terms excludes any warranty, guarantee, or consumer right that cannot legally be excluded.

15. Limitation of Liability

To the maximum extent permitted by applicable law, Droppi will not be liable for indirect, incidental, special, consequential, or similar losses arising from your use of our website or purchase of our products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Droppi harmless from claims, losses, liabilities, damages, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person's rights.

17. Changes to These Terms

We may update these Terms of Service from time to time.

When we make changes, we will update the "Last updated" date at the beginning of these Terms.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

18. Governing Law

These Terms are governed by the applicable laws of India, except where mandatory consumer protection laws in the customer's jurisdiction provide otherwise.

Nothing in these Terms is intended to deprive consumers of rights that cannot legally be excluded under the laws applicable to their purchase.

19. Contact Us

If you have questions about these Terms of Service, please contact us:

Droppi

Email:gariabhishek923@gmail.com 

Website: https://droppi.store/

Please include your order number when contacting us about an existing order.